Logistics Specialist

Santa Ana, CA
Contracted
Mid Level
Job Title: Business Professional - Logistics Specialist 3
Duration: 12 months
Work Location: Santa Ana, CA, USA

Job Description:
Work Schedule: Fully onsite

Top Three Skills:
1) Microsoft(excel, word)

Education and Years of Experience
1) Bachelor's degree
2) 0-3+ year of applicable experience

Return Transportation Coordinator (Job Description)
Under the supervision and guidance of a Transportation Manager, the return transportation Coordinator is responsible for the delivery order life cycle and transportation load planning associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The coordinator ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.

Role and Responsibilities
• Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
• Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
• Ability to create dynamic reporting for key measurable and performance tracking.
• Ability to identify process improvements with attention to detail.
• Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
• Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
• Work directly with 3PLs to resolve customer complaints and issues.
• Documenting and data collection for supporting departments/activities
• Ability to make decisions based on cost and service drivers to better serve the organization.
• Work with multiple divisions throughout the supply chain, warehouse, customer service and transportation teams meeting all key performance indicators and customer expectations
• Support carrier routing, tendering, training and support through TMS
• Prepare and update standard operating procedures for documenting department activities
• Create dynamic reporting for key measurable and performance tracking
• Identify process improvements with attention to detail
• Proficiently manage multiple tasks/projects while staying organized in day to day activities
• Documenting and data collection for supporting departments/activities
• The ability to read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions

Summary:
The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.

Job Responsibilities:
� Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
� Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
� Record production data, including volume produced, consumption of raw materials, and quality control measures.
� Requisition and maintain inventories of materials and supplies necessary to meet production demands.
� Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions.
� Distribute production schedules and work orders to departments.

Skills:
� Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
� Ability to analyze costs related to manufacturing, labor and materials.
� Ability to accurately document and record customer/client information.
� Basic mentoring skills necessary to provide support and constructive performance feedback.
� Knowledge of applicable laws and regulations related to shipping and production.
� Previous experience with computer applications, such as Microsoft Word and Excel.
 
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