Logistics Specialist

Santa Ana, CA
Contracted
Mid Level
 Job Title: Business Professional - Logistics Specialist 4
Duration: 12 months
Work Location: Santa Ana, CA, USA

Job Description: Job title: Transportation  analyst
Work Schedule: Hybrid (4 days onsite, 1 day remote)

Education and Years of Experience:
1) Bachelors or higher
2) 4~6 years of experience

Top Three Skills:
a.      Data analytical skill
b.      Transportation experience
c.      Excel skill

Position Summary
Under the supervision and guidance of a Transportation Manager, the transportation analyst is responsible for the delivery order life cycle and transportation associated with Samsung products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.

Role and Responsibilities
•       Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
•       Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
•       Ability to create dynamic reporting for key measurable and performance tracking.
•       Ability to identify process improvements with attention to detail.
•       Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
•       Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
•       Work directly with 3PLs to resolve customer complaints and issues.
•       Documenting and data collection for supporting departments/activities
•       Ability to make decisions based on cost and service drivers to better serve the organization.

Required Education/Experience
•       Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
•       Load Planning/Order Management experience is a plus.
•       Knowledge of Transportation Management Systems and Warehouse Management Systems.
•       Strong Excel proficiency and skills.
•       Excellent written and verbal communication skills.
•       Ability to work well in teams and work with remote teammates.
•       Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
•       Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
•       Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
•       Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
•       Ability to work extended periods of time in an open office environment

Summary:
The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.

Job Responsibilities:
� Review and approve documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
� Review and approve documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
� Confer with department supervisors and other personnel to assess progress and discuss needed changes.
� Revise production schedule, when required, due to design changes, labor or material shortages or other interruptions.
� Distribute production schedules and work orders to departments.
� Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.

Skills:
� Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
� Strong ability to analyze costs related to manufacturing, labor and materials.
� Strong ability to accurately document and record customer/client information.
� Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
� Strong knowledge of applicable laws and regulations related to shipping and production.
� Previous experience with computer applications, such as Microsoft Word and Excel.
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